Experience

Cisco

6 yrs 6 mos

Engineering Manager - AI Infrastructure

Jan 2025 - Present · McKinney, Texas · Remote

I lead AI and Data Infrastructure for Duo Security. My team owns the platforms that ML scoring, AI Assistant, and security analytics products run on. The biggest project: a Snowflake-managed Iceberg Medallion lakehouse ingesting 50TB/month that retired 30 Delta Lake maintenance workflows and unblocked downstream AI features. I also co-founded the AI Guild, which moved AI-tooling adoption across our 300+ engineer org from 43% to 89% in 6 months.

Engineering Manager - Data Infrastructure

Jun 2021 - Dec 2024 · McKinney, Texas · Remote

I built Duo's Customer Logging Platform from scratch as an IC. This is the same system I later scaled as an EM. The platform standardized log ingestion, storage, and retrieval across Duo, cutting onboarding time from 12 weeks to 2 weeks. I also co-built an Airflow-like DAG workflow engine (2-person team) that cut S3 storage 90% and log export time from 2 hours to 10 minutes using predicate pushdown, partition filtering, and column pruning. My last project in this role was tripling ML scoring pipeline capacity from 15K to 45K customers by profiling and tuning Spark and EMR cluster performance.

Sr. Software Engineer - Data Engineering

Jan 2020 - Jun 2021 · Austin, Texas · On-site

I built Duo's Customer Logging Platform from scratch as an IC. This is the same system I later scaled as an EM. The platform standardized log ingestion, storage, and retrieval across Duo, cutting onboarding time from 12 weeks to 2 weeks. I also co-built an Airflow-like DAG workflow engine (2-person team) that cut S3 storage 90% and log export time from 2 hours to 10 minutes using predicate pushdown, partition filtering, and column pruning. My last project in this role was tripling ML scoring pipeline capacity from 15K to 45K customers by profiling and tuning Spark and EMR cluster performance.

Aberdeen

3 yrs 1 mo

Senior Software Engineer

Jan 2017 - Jan 2020 · Greater New York City Area · On-site

I built the real-time data infrastructure that powered programmatic ad bidding at a data analytics company. My main system was an Intent Analytics Engine on AWS EMR processing 25B bid requests/day, powering the company's core auction revenue. I also deployed an IP Intelligence system that boosted ad click-through rates 40% week-over-week by leveraging firmographics, intent signals, and geo-location data.

Infosys

2 yrs

Software Engineer

Jul 2013 - Jun 2015 · Mumbai, India · On-site

Worked on Siebel CRM applications in an agile environment. I built, tested, and deployed components across 3 major CRM applications, handled production deployments and data migrations, and resolved real-time issues across production and test servers. This was where I first learned to operate at production scale and interface directly with clients on SLA delivery.

Directi

7 mos

Web Solutions Specialist

Sep 2012 - Mar 2013 · Mumbai, India · On-site

My first role out of college. I resolved technical issues for clients across chat, email, and phone, tested products to identify and fix bugs, and built strategies to improve support efficiency. It gave me a foundation in customer empathy and systematic troubleshooting that I still carry into how I think about platform reliability today.